We can be reached at (877)421-0177. Our business hours are 8:30 AM to 5:30 PM (PST), Monday through Friday, with our office closed from 12:00 PM to 1:00PM on Fridays.

SEIU Local 2015 dues-paying Members with a signed union card on file and in good standing. Should you cancel your membership or not have dues deducted, you will no longer be eligible.

Benefit enrollment is available all year round! Coverage will be effective on the 1st of the following month if enrollment is processed by the 15th of the current month. (For example, if your enrollment request is processed by October 15th, your benefits will be effective November 1st.)

Members can add eligible dependents to all benefits. You must be enrolled in the benefits that you elect for your dependents. Eligible dependents include Spouse/Domestic Partner and Children up to age 26, unless they are disabled (Proof of disability may be required).

Dental, vision, life/AD&D, and accident benefits can be cancelled after you are enrolled for a minimum of six (6) months. Legal benefits can be cancelled after you are enrolled for a minimum of twelve (12) months. You must log on to the benefit website or contact the SEIU Local 2015 Benefit Center for assistance.

For the DHMO dental plan, you must choose an in-network dental provider. If you do not choose one, you will not be able to use your benefit until you are assigned to a dentist. You do not need to choose a provider for the DPPO dental and vision benefits.

Multi-Factor Authentication (MFA) is an authentication method in which a user is granted access to a website only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism, such as a verification code sent to an email address or phone after providing the username and password. This decreases the likelihood of a successful cyber-attack.

To make changes to your MFA settings on this site:

1. Log in and go to your 'My Profile' tab.
2. Click the pencil next to 'User Email' and 'User Phone' to edit your email address and phone number.
3. Click 'Edit Security Info' to enable/disable MFA and manage other security settings.

1. Click on the following link mybenefitchoices.com/SEIU2015
2. Click on the grey Not registered? Click here to register as a new user button.
3. You will need the following to register:
   • Rolodex ID 7 digits required - if needed add leading '0'
     You can find your 7-digit Rolodex ID on the membership card that you received from the Union.
     • You can find your 7-digit Rolodex ID on the membership card that you received from the Union.
   • Last 4 of your Social Security Number
   • Create a Username
   • Create Password
   • Email (you will need to have access to it in order to activate your account)
4. Confirm your registration - You will receive a system generated account activation email (to the email that you registered with). Click on the link to confirm your registration. The link will take you to the log in screen.
5. Log in to the secure benefits website using the user name and password that you just created.

1. When logged in, click on the 'My Documents' tab on the top of the screen.
2. If you have any missing documents to submit, there will be a 'Pending/Missing Documents' section listing what you are missing.
3. In the 'Upload Document' section, click the dropdown menu and select which document you wish to submit.
   • If your document is not listed, select 'Unlisted Document'.
4. Select the file you are uploading from your computer.
   • Allowed files extensions: PDF, BMP, GIF, PNG, JPG.
   • File size limit: 20MB.
5. Click 'Upload' to submit the file.
6. If there are no problems, you will get a message saying the file was uploaded successfully and the document will be marked pending.
7. It may take at least 2 business days for a Benefit Specialist to review your submitted documents and accept/deny them.
8. If the document is denied, the pending status will go away, and the file will remain in the 'Pending/Missing Documents' section. If the file is accepted, it will move to the 'Received Documents' section.